Privacy policy
This page explains what DIW Luxury does with the details you share on this website.
What we collect
When you book, we receive the details in the booking form: your name, date, pickup location, destination, number of passengers and notes. When you write a review, we receive your name, country, rating and review. We do not ask for payment details on this website.
How we use it
Booking details are used only to arrange and confirm your trip. Reviews are published on this website after we approve them, showing your name, country, rating and text.
Where it is stored
Bookings and reviews are stored in a private Google Sheets spreadsheet that only DIW Luxury can access. When you send a booking on WhatsApp, the conversation is also handled by WhatsApp.
Your choices
You can ask us to show, correct or delete the details we hold about you at any time by messaging us on WhatsApp.
Cookies
We do not use tracking or advertising cookies. Your browser remembers your chosen language and currency on your device only. The map on the home page is loaded from Google Maps, which may set its own cookies.
Last updated: November 8, 2026